About the role
- Manage and coordinate digital banking initiatives related to card payment schemes and payment nets, including Visa, Mastercard, UnionPay International, JCB, and other relevant partners.
- The role covers scheme-related initiatives across both issuing and acquiring areas, with a focus on enabling card-related services and features through digital banking channels.
- Act as the main coordination point within Digital Banking for card scheme-related initiatives involving Visa, Mastercard, UnionPay International, JCB, and other payment net partners.
- Manage end-to-end delivery of scheme-related digital banking projects, including planning, requirement gathering, stakeholder alignment, implementation coordination, testing, certification, launch readiness, and post-launch support.
- Collaborate with the bank’s Card and Merchant Division to understand requirements, product priorities, scheme obligations, operational considerations, and service expectations related to card issuing and merchant acquiring.
- Coordinate with Product Teams, operations, compliance, risk, legal, finance, customer support, card operations, merchant support, and other relevant stakeholders to ensure smooth project execution and service delivery.
- Facilitate communication between payment scheme partners, the Card Division and Digital Banking product teams to ensure clear understanding of requirements, timelines, dependencies, risks, and deliverables.
- Support the delivery and enhancement of card-related digital services, including digital card features, card controls, card usage services, authentication, tokenization, merchant payment acceptance, online payments, in-store payments, payment gateway capabilities, and other related digital payment services.
- Prepare and maintain project documentation, requirements, meeting notes, status reports, implementation plans, and management updates.
- Identify project risks, blockers, dependencies, and operational issues, and with relevant stakeholders to resolve them in a timely manner.
- Support ongoing maintenance and continuous improvement of launched card-related digital features and services.
- Track product performance, customer experience, operational feedback, partner input, and stakeholder feedback to identify opportunities for enhancement.
Requirements
- Bachelor’s degree in , Banking, Finance, Information Technology, or a related field.
- Minimum 5 years of experience in card products, payment schemes, payment processing, fintech, or a related area.
- Strong understanding of card payment schemes and payment nets such as Visa, Mastercard, UnionPay International, JCB, or similar organizations.
- Practical knowledge of both card issuing and merchant acquiring models.
- Good understanding of card payment technologies, including authorization, clearing, settlement, tokenization, 3D Secure, digital card services, card controls, payment gateways, merchant acceptance, and related services.
- Experience managing payment-related projects, product implementations, partner integrations, technical enablement, or scheme certification processes.
Required Skills
Card ProductsPayment SchemesPayment ProcessingFintechVisaMastercardUnionPay InternationalJCBCard Issuing ModelsMerchant Acquiring ModelsCard Payment TechnologiesAuthorizationClearingSettlementTokenization3D SecureDigital Card ServicesCard ControlsPayment GatewaysMerchant Acceptance
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