Assistant Learning and Development Manager

GeneralPosted 1 mo ago

Location

Phnom Penh

Job Type

FULL_TIME

Experience

4+ Years

Level

Mid

Work Mode

On-site

Languages

English, Khmer

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About the role

Contribute to YL's success by providing partner development and training solutions and facilitating training experiences that enhance each partner's performance.
Models and acts following MX Caterers' guiding principles.

Work with operations to determine their strategic training needs.
Develop plans and strategies to address their current and future needs.
Develop an annual budget for learning and development.
Consult with appropriate stakeholders regarding training needs to meet business objectives.
Develop implementation strategies to ensure that training initiatives are met.
Links with training specialists in other business units to leverage existing programs and create best practices.
Works with management to ensure that course materials are current and relevant to training needs.
Recommend programs and tools and may facilitate ongoing process improvements.
Coordinates delivery of training programs.
Conducts, facilitates, and markets training programs and supports field management in execution.
Observe the implementation of training programs.
Ensures consistency and accuracy.
Administers the training program calendar, including training classes, workshops, and trainer certifications.
Partners with subject matter experts to provide input for course content.
Select appropriate training aids.
Prepares lesson plans relevant to training material.
Tracks and analyzes training programs by examining learner's satisfaction levels, proficiency testing, and job performance.
Implement suggestions for improvements.
Measures the impact of training programs on business results.
Partner with subject matter experts to provide input for course content.
Select appropriate training aids.
Prepare lesson plans relevant to training material.
Challenge and inspire partners to achieve results.
Mentor, coach, and develop team members.
Oversee training and development of partners directly and indirectly managed and made effective staffing decisions.
Conduct and ensure the completion of performance reviews.
Help collect feedback from participants and trainers to assess the effectiveness of training programs.
Contribute to the continuous improvement of training initiatives based on evaluation results and business needs.
Monitor employee performance post-training to identify areas for further development.
Promote a culture of continuous learning and development within the restaurant.
Support initiatives that enhance employee engagement, retention, and overall job satisfaction.
Ensure partners adhere to legal and operational compliance requirements.
Other tasks as per assigned.

Required Skills

Training Needs AnalysisTraining Program DevelopmentBudget ManagementStakeholder ConsultationImplementation Strategy DevelopmentBest Practice IdentificationCourse Material DevelopmentProcess ImprovementTraining Delivery CoordinationFacilitationMarketing Training ProgramsProgram Execution SupportPerformance MonitoringConsistency and Accuracy ManagementTraining Calendar AdministrationTrainer Certification AdministrationSubject Matter Expert CollaborationTraining Aid SelectionLesson Plan PreparationTraining Program Analysis

Benefits

Systematic training programs
Employee benefits

About MX Caterers (Cambodia) Co., LTD.

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MX Caterers (Cambodia) Co., LTD. is a subsidiary of Maxim's Caterers renowned for its authentic cuisine and exceptional dining experience. Founded in 1956, Maxim’s Caterers Limited (a company incorporated in Hong Kong) is a leading food and beverage company comprised of Chinese, Asian, and European restaurants, quick service restaurants, bakery shops, coffee shops, Japanese chain restaurants, and institutional catering while providing a range of festive products.

Assistant Learning and Development Manager

About the role

Required Skills

Benefits

About MX Caterers (Cambodia) Co., LTD.

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