Hieng Chhay Royal Co.,Ltd

Operation Manager (Freight Forwarder)

Logistics/Supply ChainPosted 6/30/2026

Location

Chamkar Mon | Phnom Penh

Job Type

OTHER

Experience

5+ Years

Level

Lead

Work Mode

On-site

Industry

Logistics/Supply Chain

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About the role

Oversee end-to-end freight forwarding operations (Air, Sea, Land).
Ensure timely and accurate shipment processing (import/export).
Monitor cargo movement, documentation, and delivery schedules.
Resolve operational issues, delays, or discrepancies.
Lead, supervise, and develop operations staff.
Assign tasks and monitor team performance.
Conduct training and performance evaluations.
Maintain strong relationships with clients and partners.
Ensure high level of customer satisfaction.
Handle escalations and provide solutions to clients.
Ensure compliance with local and international shipping regulations.
Monitor documentation such as Bill of Lading, AWB, customs clearance.
Stay updated with customs laws and logistics policies.
Coordinate with shipping lines, airlines, trucking companies, and agents.
Negotiate rates and service agreements.
Monitor vendor performance.
Manage operational costs and improve efficiency.
Monitor profit margins on shipments.

Requirements

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
5–8 years in freight forwarding/logistics.
At least 2–3 years in a managerial role.
Strong knowledge of freight forwarding operations (Air/Sea/Land).
Good understanding of customs regulations and documentation.
Leadership and team management skills.
Proficiency in MS Office and logistics software.

Required Skills

LogisticsSupply ChainBusiness AdministrationFreight ForwardingManagerial RoleFreight Forwarding Operations (Air/Sea/Land)Customs RegulationsDocumentationLeadershipTeam ManagementMS OfficeLogistics Software

Compensation Details

Bonus:performance bonus

Benefits

Rewards for over performance

About Hieng Chhay Royal Co.,Ltd

Visit Website

Industry

Logistics/Supply Chain

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