The Front Desk Executive serves as the first point of contact for students, parents, visitors, and staff. The role is responsible for managing the reception area, handling inquiries, coordinating communication, and providing administrative support to ensure smooth daily operations.
- Welcome and assist parents, students, visitors, and staff in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls and emails.
- Manage visitor registration and maintain visitor records according to safety policies.
- Provide information regarding programs, events, and procedures.
- Coordinate communication between parents, teachers, and administration.
- Receive, sort, and distribute mail, packages, and documents.
- Maintain student attendance records and assist with administrative documentation when required.
- Schedule appointments and meetings for administrators.
- Support student admissions and enrollment-related inquiries.
- Maintain an organized, clean, and professional reception area.
- Assist with event coordination, announcements, and general office administration.
- Ensure confidentiality of student, parent, and staff information.