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TUNSAI SOLUTIONS CO., LTD.

Site Quality Control (QC) Supervisor

GeneralPosted 1 w ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

2+ Years

Experience level

Associate

Work Mode

On-site

Industry

Chemical Manufacturing

Languages

Khmer, English

About the role

  • The Site QC Supervisor is responsible for monitoring and ensuring the quality of cleaning and maintenance services at assigned client sites.
  • The role conducts regular site inspections, identifies service quality issues, provides corrective instructions, verifies completion, and reports findings to management.
  • The Site QC Supervisor ensures services are delivered in accordance with company SOPs, client requirements, contract specifications, quality standards, safety requirements, and agreed cleaning s.
  • Conduct regular quality inspections at assigned client sites to ensure cleaning and maintenance services meet company and client standards.
  • Check service quality against company SOPs, client requirements, contract specifications, cleaning s, and safety requirements.
  • Identify cleaning quality issues, service deficiencies, safety concerns, and other operational problems during site inspections.
  • Provide clear instructions to site teams on required corrective actions and improvements.
  • Follow up and verify that corrective actions have been completed properly and on time.
  • Monitor the quality of general cleaning, deep cleaning, glass cleaning, floor cleaning, restroom cleaning, façade cleaning, and other assigned services.
  • Coordinate with Supervisors and site teams to address quality issues and maintain service standards.
  • Prepare and submit inspection results, quality findings, corrective actions, and follow-up reports to management.
  • Communicate with relevant management or client representatives regarding service quality issues and required improvements.
  • Support continuous improvement of cleaning and maintenance service quality across assigned sites.

Requirements

  • Bachelor's degree or Associate Degree in a relevant field.
  • 2–3 years of experience in cleaning, facility management, maintenance, quality control, or a related field.
  • 1–2 years of supervisory experience is preferred.
  • Good knowledge of general cleaning, deep cleaning, glass cleaning, floor care, restroom cleaning, façade cleaning, and related services.
  • Basic understanding of MEP, housekeeping, and maintenance is an advantage.
  • Good communication and problem-solving skills.
  • Good English communication skills.
  • Proficient in Microsoft Word and Excel.
  • Driving license is an advantage.
  • Willingness and ability to travel between assigned sites in both cities and provinces.
  • Strong attention to detail and commitment to maintaining service quality and standards.

Required Skills

General CleaningDeep CleaningGlass CleaningFloor CareRestroom CleaningFaçade CleaningMEP UnderstandingHousekeepingMaintenanceSupervisory ExperienceFacility ManagementQuality ControlCommunicationProblem-SolvingAttention to DetailCommitment to Service QualityMicrosoft WordMicrosoft ExcelEnglish

Schedule & Flexibility

Schedule:standard

About TUNSAI SOLUTIONS CO., LTD.

Visit Website

We are dedicated to raising the standard of hygiene, well-being, and quality of life by providing the best property cleaning and maintenance solutions across Cambodia.

Industry

Chemical Manufacturing

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