Lead user research and stakeholder engagement for service development.
Design and deliver robust research programs.
Analyze and synthesize user research findings using a wide range of methodologies and techniques to develop actionable research insights.
Integrate GEDSI considerations directly into research and engagement activities.
Facilitate participatory processes, stakeholder consultations, and community-based training programs, especially within the context of Mekong countries (Cambodia, Lao PDR, Thailand and Viet Nam).
Test new research and engagement techniques for the development of weather and climate services.
Requirements
Master’s degree in social sciences, development studies, environmental management, service design, public policy, natural resource management, sociology, risk disaster management or relevant interdisciplinary field.
A minimum of 5 years of proven senior-level experience leading user research and stakeholder engagement specifically for service development (such as, in public services, climate, weather, flood, or disaster risk management services).
At least 5 years of demonstrated experience in designing and delivering robust research programs.
Strong practical experience (minimum 3 years) in the Lower Mekong region.
Demonstrated experience in hydrometeorological services, flood and drought forecasting, early warning systems, climate services, disaster risk reduction, or related fields is highly desirable.
Excellent facilitation, communication, and synthesis skills tailored for complex, multicultural, and multistakeholder environments.
A demonstrated willingness to learn and rigorously test new research and engagement techniques.
Fluency in English (written and verbal) is essential.
Immediate availability will be considered an advantage.
Required Skills
User ResearchStakeholder EngagementService DevelopmentResearch Program DesignResearch Program DeliveryHydrometeorological ServicesFlood ForecastingDrought ForecastingEarly Warning SystemsClimate ServicesDisaster Risk ReductionFacilitationCommunicationSynthesisLearningTesting New TechniquesEnglish
Schedule & Flexibility
Start date:Flexible/ASAP
About MRC Regional Flood and Drought Management Centre (RFDMC)