<div style="text-align: justify;"></div><p style="text-align: center;"><span style="font-family: inherit;"><span style="font-size: small;"></span></span></p><div class="separator" style="clear: both; text-align: center;"><span style="font-family: inherit;"><span style="font-size: small;"><a href="https://www.pse.ngo/volunteer-cambodia/jobs-internships-volunteering-our-vacancies-france-and-cambodia" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="103" data-original-width="194" height="103" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5Au7i7YN0b2cjQmLGRvLsWbxXYYgm7v802ZNR1dKAc5uWiA2iN7Xz9fpqwpdA2TGhtSbV4NxtFdBk1A24JDzUTtqYFWixv9ql1l0u2gj3VVTy1vI9dz-yuCuqvytdFoApMIWrZoKTonwha72Ttf7wwtQz2AjFSTmLmfyk-4nD_bxfOhqor7Dk_u9B-uc/s1600/logo-2.png" width="194" /></a></span></span></div><div class="field field-name-field-job-location field-type-addressfield field-label-inline clearfix" style="text-align: left;"> <div class="field-item even" style="text-align: justify;"><div class="field field-name-field-job-location field-type-addressfield field-label-inline clearfix"><span style="font-family: inherit; font-size: small;">Location:&nbsp; Phnom Penh<br /><br /></span>Pour un Sourire d’Enfant (PSE)

• For a Child’s Smile is a non-profit

organization founded by Christian and Marie-France des Pallières, operating in Cambodia since 1995. Its mission is to help children escape from destitution and lead them to decent, skilled and well-paid jobs.</div><div class="field field-name-field-job-location field-type-addressfield field-label-inline clearfix"><br /></div><div class="field field-name-field-job-location field-type-addressfield field-label-inline clearfix"><span style="font-family: inherit; font-size: small;"><b>Roles and Responsibilities</b>:</span><li><span>End users support</span> <ul><li><span>Answer user requests and help them to use applications effectively on a daily basis</span></li><li><span>In coordination with Key users, train new users and provide refresh training when needed</span></li></ul> </li> <li><span lang="ES-TRAD">&nbsp;</span><span>Corrective maintenance</span> <ul><li><span>Make first level analysis / diagnosis and fix issue if possible</span></li><li><span lang="ES-TRAD"></span><span>Coordinate with 2nd level support or software development (when exists) for bug fix</span><span lang="ES-TRAD"></span></li></ul> </li> <li><span>Users management and access management</span> <ul><li><span>Create new users in the systems and deactivate users when employees leave PSE</span></li><li><span>Change assignment on PR/PO workflow&nbsp;and other workflows</span></li><li><span>Change user accesses and Approval levels when needed&nbsp;</span></li></ul> </li> <li><span>Functional evolutions</span> <ul><li><span>Collect and understand new requirements</span></li><li><span>Priorities new requirements with heads of departments and IT Application Specialist.</span></li><li><span>Execute simple evolutions (configuration and simple code changes)</span></li><li><span>Plan complex evolutions with service provider (when exists)</span></li></ul> </li> <li><span>Application upgrade</span> <ul><li><span>Participate to software version upgrade project</span></li></ul> </li> <li><span>Documentation</span> <ul><li><span>Insure all application track changes done in the applications are properly documented&nbsp;</span></li><li><span>Insure documentation is always up to date and complete (in English)</span></li><li><span>Insure training documents / user manuals are up to date (in English and in Khmer)</span></li></ul> </li> <li><span>Coordination with</span><span lang="KHM">&nbsp;</span><span>System/Network Administrator team</span> <ul><li><span>Define planning of technical changes and application downtimes with Server/database/network team</span></li><li><span>Prepare and participate to DR drills (disaster recovery planning)</span></li><li><span>Prepare and participate to technical projects (OS upgrade…)</span></li></ul> </li> <li><span>Compliance to Security policies for applications</span> <ul><li><span>Insure that application maintenance procedures are fully compliant with PSE Security policies</span></li><li><span>Participate to Security audits, Internal and External</span></li><li><span>Be up to date with security vulnerabilities and exposures risks and work with System administrator on system upgrade/patching</span></li></ul> </li> <li><span lang="ES-TRAD"></span><span lang="ES-TRAD">Budget and contract management :</span> <ul><li><span>Support IT Application Specialist in driving partnership with suppliers and software editors, follow up and renew contracts</span></li><li><span>Support IT Application Specialist with building and tracking of yearly budget related to projects and maintenance/run of applications</span></li></ul> </li> <li><span>IT Inventory management:</span> <ul><li><span>Insure that the IT Inventory are well manage (All IT Asset).</span></li></ul></li><span style="font-family: inherit; font-size: small;"><b>Key Requirements</b> (skills, knowledge experience &amp; qualification):<br /></span><ul><li>At least Bachelor Degree in IT</li></ul><ul><li>Minimum 3 years experience in business software development&nbsp;</li><li>Experience in managing business applications, especially around Finance, purchasing and HR is a plus</li></ul><ul><li>Good communication skills, capable to work with business people from various functions</li><li>Fluent Khmer/English (read/write/speak)</li><li>Organized and process oriented</li><li>Usage of Microsoft (Excel, Word, PowerPoint..)</li><li>Usage of ticketing tool is a plus</li></ul><ul><li>Python programming expertise is a plus</li><li>Project management experience is a plus&nbsp;</li><li>Data Analysis</li></ul><div class="field-item even" style="text-align: justify;"><div class="my-4"><div class="clearfix text-formatted field field--name-field-details field--type-text-with-summary field--label-hidden field__item"><p style="text-align: justify;">Please send CV and cover letter to<br />Email:&nbsp; &nbsp; &nbsp; recruitment@pse.ngo<br />Phone:&nbsp; &nbsp;&nbsp;093617555&nbsp;<br />Website: <span style="font-size: x-small;"><a href="https://www.pse.ngo/volunteer-cambodia/jobs-internships-volunteering-our-vacancies-france-and-cambodia"><span>https://www.pse.ngo/volunteer-cambodia/jobs-internships-volunteering-our-vacancies-france-and-cambodia</span></a></span><br /><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span style="background-color: #eeeeee;"><i><span><span><span><span><span><span><span lang="EN-GB"><span lang="EN-SG"><span style="line-height: 115%;">Please mention "<b><span>www.Cambodiajobs.Biz</span></b>" where you saw the ad when you apply!</span></span></span></span></span></span></span></span></span></i></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>&nbsp;</p></div></div></div></div></div></div><p style="text-align: left;"></p><div class="blogger-post-footer">Moreinfo: http://cambodiajobs.blogspot.com</div>

At least Bachelor Degree in IT Minimum 3 years experience in business software development Experience in managing business applications, especially around Finance, purchasing and HR is a plus Good communication skills, capable to work with business people from various functions Fluent Khmer/English (read/write/speak) Organized and process oriented Usage of Microsoft (Excel, Word, PowerPoint..) Usage of ticketing tool is a plus Python programming expertise is a plus Project management experience is a plus Data Analysis