Ajip.ai
ajip.ai
Find JobsProfile Builder
Ajip.aiajip.ai

AI talent intelligence platform for Cambodia and Southeast Asia.

Job Seekers

  • Browse Jobs
  • Profile Builder
  • Career Advice
  • Salary Guide

Employers

  • Post a Job
  • Find Talent
  • Pricing
  • Resources

ajip.ai

  • About Us
  • Contact
  • Privacy Policy
  • Terms of Service

Browse jobs

Cities

  • Phnom Penh jobs
  • Siem Reap jobs
  • Battambang jobs
  • Sihanoukville jobs

Districts

  • BKK1 jobs
  • Toul Kork jobs
  • Daun Penh jobs
  • Sen Sok jobs
  • Chamkarmon jobs

Industries

  • Technology jobs
  • Banking & Finance jobs
  • Sales & Marketing jobs
  • Hospitality jobs
  • Operations jobs

Types

  • Full-time jobs
  • Part-time jobs
  • Internship jobs
  • Contract jobs
Site directory

© 2026ajip.ai · Ajip Consulting. All rights reserved.

SupportPrivacyTerms
  1. Home
  2. /
  3. Jobs
  4. /
  5. Banking/Finance
  6. /
  7. Digital Banking Retention Advisor
Back to jobs
LOLC (CAMBODIA) PLCPhnom PenhActive opening
LOLC (Cambodia) Plc.

Digital Banking Retention Advisor

SalesMarketingPosted 1 d ago

Location

Phnom Penh

Job Type

FULLTIME

Work Mode

On-site

Industry

Financial Services

Languages

English, Khmer

Apply Now

About the role

  • Assist in developing and execute effective retention strategies to retain existing users, merchants and partners to boost customer loyalty and reduce churn by enhancing the engagement with digital banking services and officering alized solutions.
  • Lead and manage the digital banking retention team under, set performance targets, and ensure that the team is motivated and equipped to meet their goals.
  • Build and maintain strong relationships with merchants and owners to ensure the merchant POSM (Point of sales materials) branding materials are visible, clean and up to date with keep the active transactions.
  • Undertake regular market visits to engage with merchants and ensure they remain active.
  • And identify potential cross-sell opportunities and monitor merchant activity to maximize engagement.
  • Monitor churn rates, identify at-risk customers, implement solutions on retention metrics to senior management and suggest enhancements.
  • Support RMs and BMs to develop plan and execute for mobile banking and merchant retention by monitoring the performance regularly and pushing branches to drive the customers/merchant’s active rate to achieve of goals.
  • Supervising branch operations, including sales, customer service, and administration.
  • Provide training to build the capacity of teams to ensure that the team understands how retain new and existing merchant for long-term growth and activity.
  • Managing and mentoring staff to achieve performance goals.
  • Performs other duties as assigned by the Management from time to time.

Requirements

  • Proven experience in a similar role, preferably in the same industry.
  • Strong analytical skills and ex.

Required Skills

analytical skills

Schedule & Flexibility

Schedule:standard

About LOLC (CAMBODIA) PLC

Visit Website

LOLC's vision is to be the most trusted provider of inclusive financial services in Cambodia. As a Cambodia’s leading microfinance institution, LOLC (Cambodia) Plc. is renowned for delivering financial solutions that meet the needs of Cambodian families, entrepreneurs and customers who look for economic opportunity to transform the quality of their lives. In 1994, LOLC (Cambodia) Plc. was founded as a credit program managed by a non-profit organization (Catholic Relief Service) and incorporated as Thaneakea Phum (Cambodia) Ltd. (TPC) in 2002. In 2003, the National Bank of Cambodia licensed TPC as a microfinance institution. In 2015, Thaneakea Phum (Cambodia) Ltd. changed its name to LOLC (Cambodia) Plc. (LOLC) and obtained a microfinance deposit taking license from the National Bank of Cambodia at the same time. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value.

Employees

201 to 500

Industry

Financial Services

City

Phnom Penh

Facebook

Visit

More at LOLC (CAMBODIA) PLC

Other open roles at this company

5 open

Credit Quality Assurance Unit Manager

Phnom PenhFULLTIME

Digital Marketing & Content Officer-Senior Executive

Phnom PenhFULLTIME

Corporate Loan Officer-Senior Executive, Credit Underwriting Officer-Senior Executive, មន្រ្តីគាំទ្រដោះស្រាយបំណុល​-ជាន់ខ្ពស់, មន្ត្រីប្រឹក្សាលក់ឥណទានមាស, និង មុខតំណែងផ្សេងទៀត

Phnom PenhFULLTIME

Senior HR Officer, and Senior QA and UAT Officer

Phnom PenhFULLTIME

Deputy Head of Recovery and Litigation Department, Regional Manager, Corporate Deposit and Financial Services Sales Advisor, Senior HR Business Partner, and Others

Phnom PenhFULLTIME

Similar openings

Related jobs

Similar openings in Banking/Finance

View all jobs
  • Consumer Business Support OfficerCanadiabank - Head Office, Phnom Penh
  • CSO / Teller and Loan Recovery OfficerMega International Commercial Bank Co., Ltd. - Phnom Penh
  • Branch Manager - Chinese Speaking (Provincial Branch)Canadia Bank - Phnom Penh
  • Credit Support OfficerCanadia Bank - Head Office, Phnom Penh
  • Investment AssociateNexus for Development - Phnom Penh
  • Credit Control ManagerJACCS MICROFINANCE (CAMBODIA) PLC. - Phnom Penh
  • Senior Card Operations and Project Governance OfficerCanadia Bank - Phnom Penh
  • WASH Blended Finance and Investment Manager / Insurance Project Manager for Climate Meso-MicroWorld Vision International - Phnom Penh