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  7. Counseling Manager
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ARM CambodiaKandalActive opening
ARM Cambodia

Counseling Manager

GeneralPosted 2 mo ago

Location

Kandal

Job Type

FULLTIME

Experience

4+ Years

Level

Lead

Work Mode

On-site

Apply Now

About the role

  • Lead and supervise counselors and psychosocial support staff.
  • Provide technical guidance, coaching, and professional development to the counseling team.
  • Ensure counseling services follow trauma-informed care and ethical standards.
  • Review and guide psychosocial assessments and counseling plans prepared by counselors.
  • Monitor the quality and effectiveness of counseling services for clients.
  • Participate in case discussions and case reviews with social work program teams when needed.
  • Provide direct counseling and support only in complex, high-risk, or emergency cases when needed.
  • Support counselors in handling trauma, crisis, and sensitive cases.
  • Ensure proper documentation, confidentiality, and safeguarding practices.
  • Collaborate with the Social Work Manager to ensure counseling is integrated into case management and referral decisions with other relevant departments.
  • Identify needs for external referral to specialized mental health services.
  • Support the development of counseling tools, guidelines, and systems.
  • Contribute to reporting, program improvement, and quality assurance.
  • Perform other tasks assigned by the Country Director.

Requirements

  • Master's Degree or Bachelor's Degree in Psychology, Counseling, or a related field.
  • Minimum 4-6 years of experience in counseling and psychosocial support, including supervision.
  • Strong experience in trauma-informed care and working with abuse/trafficking survivors.
  • Proven leadership and team supervision skills.
  • Strong understanding of child protection, safeguarding, and ethical counseling practice.
  • Ability to guide and support staff in handling complex and sensitive cases.
  • Strong communication, coaching, and interpersonal skills.
  • Good reporting and documentation skills.
  • Good computer skills (Word, Excel, database systems).

Required Skills

CounselingPsychosocial SupportSupervisionTrauma-informed CareWorking with Abuse/Trafficking SurvivorsChild ProtectionSafeguardingEthical Counseling PracticeLeadershipTeam SupervisionCommunicationCoachingInterpersonal SkillsReportingDocumentationComputer SkillsMicrosoft WordMicrosoft ExcelDatabase SystemsWord

About ARM Cambodia

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អង្គការ​ ដៃ​កម្ពុជា​ គឺជា​អង្គការ​គ្រឹស្តសាសនា​ ដែល​ប្តេជ្ញា​ផ្តល់បរិយាកាស​ប្រកបដោយ​សុវត្ថិភាព​ដែល​គាំទ្រ​ដល់ការលើ​កកំពស់​កុមារ​ ដើម្បី​អោយ​ពួកគាត់​មាន​អនាគត​ល្អ​ប្រសើរ​ តាមរយៈ​ការ​ទទួល​បានការ​ព្យាបាល​ ការអប់រំ​ និង​សេចក្តី​ស្រលាញ់​ ។

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