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LOLC (CAMBODIA) PLCPhnom PenhActive opening
LOLC (Cambodia) Plc.

Head of Digital Banking Department

Banking/FinancePosted 20 hr ago

Location

Phnom Penh

Job Type

FULLTIME

Level

Executive

Work Mode

On-site

Industry

Banking/Finance

Languages

English, Khmer

Apply Now

About the role

  • Strategize and execute sale strategies to drive the growth of LOLC mobile banking, Merchants, and other digital financial services to achieve goals.
  • Drive revenue growth by identifying new sales opportunities and maximizing the value of existing users, merchants and partners relationships.
  • Continuously improve the sales process by implementing best practices using sales tools and optimizing the customer journey.
  • Develop effective sales strategies to acquire new users, merchants, partners and increase the usage of digital banking services among existing customers.
  • Develop effective sales strategies to retain existing users, merchants and partners by enhancing the engagement with digital banking services and officering alized solutions.
  • Lead, direct and manage the digital banking sales team, setting the performance targets and ensuring the team is motivated and equipped to meet the goals.
  • Also monitor and evaluate the performance by providing coaching to ensure the target are met.
  • Keep up with the latest trends and innovations in digital banking and financial technology to ensure the organization remains competitive.
  • Consolidate and analyze the feedback from customers and staff and reporting the management and related parties for improving to ensure the digital banking product meets customer needs.
  • Closely collaborate with Marketing and relevant departments to develop and implement the marketing promotion and campaign on payments services and digital products to raise awareness to public and making mobile banking be on top of customer’s mind.
  • Provides leadership and drives digital teams, motivation, staffing and coaching efficiently to ensure strong growth of mobile banking, Merchants and partners.
  • Undertakes regular market visits to identify and recruit potential clients, merchants and partners for digital products and determine potential cross sells to other products and services.
  • Support RMs and BMs to develop plan for mobile banking & merchant by monitoring the performance regularly and pushing them to ensure the achievement of goal.
  • Develop and report the digital banking sales performance for management and branches to do analysis and follow up the performance and strategizing the sustainable growth, identify any risk happened and mitigate risk.
  • Enforces discipline necessary for efficiency, good staff morale and promotion of the LOLC’s corporate image.
  • Perform other tasks which assigned by Chief Deposit and Digital Banking Officer.

Requirements

  • Master's Degree in Sales and Marketing, Finance and Banking or related field.
  • Bachelor's Degree in Sales and Marketing, Finance and Banking or related field Experiences in m.

Required Skills

SalesMarketingFinanceBanking

Schedule & Flexibility

Schedule:standard

About LOLC (CAMBODIA) PLC

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LOLC's vision is to be the most trusted provider of inclusive financial services in Cambodia. As a Cambodia’s leading microfinance institution, LOLC (Cambodia) Plc. is renowned for delivering financial solutions that meet the needs of Cambodian families, entrepreneurs and customers who look for economic opportunity to transform the quality of their lives. In 1994, LOLC (Cambodia) Plc. was founded as a credit program managed by a non-profit organization (Catholic Relief Service) and incorporated as Thaneakea Phum (Cambodia) Ltd. (TPC) in 2002. In 2003, the National Bank of Cambodia licensed TPC as a microfinance institution. In 2015, Thaneakea Phum (Cambodia) Ltd. changed its name to LOLC (Cambodia) Plc. (LOLC) and obtained a microfinance deposit taking license from the National Bank of Cambodia at the same time. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value. LOLC Cambodia’s mission is to create lasting positive impact on the communities it serves through the sustainable delivery of inclusive and client-centric financial services, while at the same time generating stakeholder value.

Employees

201 to 500

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

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More at LOLC (CAMBODIA) PLC

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