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  7. System & Data Support Officer
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KFK Food & Beverage Management Co., LtdPhnom PenhActive opening
KFK Food & Beverage Management Co., Ltd

System & Data Support Officer

Data SciencePosted 1 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience

1+ Years

Level

Entry

Work Mode

On-site

Languages

English

Apply Now

About the role

  • div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhLxB4XOYc6Oho-Oho88gFsImVIzeJ-DEUEX3wH4wlsUlShGdJ3gcP8yL6sRO-Ylo6GQDiDS5rdebZgBjFQd9NTARepXXBu9SWIIWzr2tx8U7pDA8wC7OcJdI2HKVJhnYsS_e-JlxRbjyvtvc8cP_UmQifQWo-9ib6RGXgCApAz_pDHLrEDPGjuRxSWWYg/s200/logo.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="100" data-original-width="200" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhLxB4XOYc6Oho-Oho88gFsImVIzeJ-DEUEX3wH4wlsUlShGdJ3gcP8yL6sRO-Ylo6GQDiDS5rdebZgBjFQd9NTARepXXBu9SWIIWzr2tx8U7pDA8wC7OcJdI2HKVJhnYsS_e-JlxRbjyvtvc8cP_UmQifQWo-9ib6RGXgCApAz_pDHLrEDPGjuRxSWWYg/s1600/logo.jpg" width="200" /></a></div><div class="ql-editor" style="text-align: justify;"><p>Location:&nbsp; Phnom Penh</p><p>KFK Food &amp; Beverage Management Co., Ltd established <span class="noselect"> in </span>December 2019, specializes <span class="noselect"> in </span>modern Chinese cuisine <span class="noselect"> and </span>hotpot.
  • span class="noselect"> The </span>company operates <span class="noselect"> the </span>well-known brand Kungfu Kitchen<span class="noselect"> and </span>manages multiple restaurant brands <span class="noselect"> with </span>more than 30 outlets across Cambodia.</p><p><b>Roles and Responsibilities</b>:</p><ul class="job-detail-req"><li class="indent-0"><span>Technology &amp; Systems Support</span></li><li class="indent-1"><span>Assist <span class="noselect"> in </span>the preparation, configuration, <span class="noselect"> and </span>deployment <span class="noselect"> of </span>warehouse management <span class="noselect"> and </span>food production systems.</span></li><li class="indent-1"><span>Provide user <span class="noselect"> support </span>and guidance <span class="noselect"> to </span>ensure effective system usage by operational teams.</span></li><li class="indent-1"><span>Document, track, <span class="noselect"> and </span>escalate system issues <span class="noselect"> to </span>the head <span class="noselect"> of </span>the IT <span class="noselect"> and </span>Data Analyst team.</span></li><li class="indent-1"><span>Support system testing, rollout, upgrades, <span class="noselect"> and </span>post-implementation activities.</span></li><li class="indent-1"><span>Maintain appropriate user access control <span class="noselect"> and </span>follow internal <span class="noselect"> data </span>security policies.</span></li><li class="indent-1"><span>Assist <span class="noselect"> with </span>troubleshooting system-related issues across different platforms used by <span class="noselect"> the </span>organization.</span></li><li class="indent-0"><span>Operational Systems Support</span></li><li class="indent-1"><span>Provide operational <span class="noselect"> support </span>for POS <span class="noselect"> and </span>other outlet systems used <span class="noselect"> for </span>ordering, billing, payments, <span class="noselect"> and </span>promotions.</span></li><li class="indent-1"><span>Coordinate <span class="noselect"> with </span>internal teams <span class="noselect"> or </span>vendors <span class="noselect"> for </span>system maintenance, upgrades, <span class="noselect"> and </span>issue resolution.</span></li><li class="indent-1"><span>Support outlet staff <span class="noselect"> with </span>basic system usage, troubleshooting, <span class="noselect"> and </span>user access management.</span></li><li class="indent-1"><span>Assist <span class="noselect"> in </span>monitoring system <span class="noselect"> performance </span>and <span class="noselect"> data </span>accuracy <span class="noselect"> to </span>minimize disruption <span class="noselect"> to </span>operations.</span></li><li class="indent-1"><span>Help troubleshoot operational equipment such <span class="noselect"> as </span>tablets, printers, barcode scanners, <span class="noselect"> and </span>basic network connectivity when needed.</span></li><li class="indent-0"><span>Data <span class="noselect"> Support </span>&amp; Reporting</span></li><li class="indent-1"><span>Assist <span class="noselect"> with </span>data collection, <span class="noselect"> data </span>preparation, <span class="noselect"> and </span>data cleaning.</span></li><li class="indent-1"><span>Support <span class="noselect"> basic </span>data extraction <span class="noselect"> and </span>database queries.</span></li><li class="indent-1"><span>Help prepare operational reports <span class="noselect"> related </span>to sales, inventory, <span class="noselect"> or </span>system performance.</span></li><li class="indent-1"><span>Work <span class="noselect"> with </span>the <span class="noselect"> data </span>team <span class="noselect"> to </span>ensure <span class="noselect"> data </span>accuracy <span class="noselect"> and </span>consistency across systems.</span></li></ul><p><b>Key Requirements</b> (skills, knowledge experience &amp; qualification):<br /></p><div class="key-list" style="flex-grow: 1; margin-top: 5px;"><ul class="job-detail-req"><li><span>Bachelor's Degree <span class="noselect"> in </span>Data Science, Computer Science, Information Technology, <span class="noselect"> or </span>a <span class="noselect"> related </span>field.</span></li><li><span>Experience supporting <span class="noselect"> business </span>systems, digital platforms, <span class="noselect"> data </span>systems, <span class="noselect"> or </span>IT operations for 1 <span class="noselect"> to </span>3 years<span> is preferred</span></span></li><li><span>Basic understanding <span class="noselect"> of </span>business systems, digital platforms, <span class="noselect"> or </span>operational software.</span></li><li><span>Familiarity <span class="noselect"> with </span>databases, system integration, <span class="noselect"> and </span>transaction data.</span></li><li><span>Basic knowledge <span class="noselect"> of </span>IT hardware <span class="noselect"> and </span>software troubleshooting.</span></li><li><span>General awareness <span class="noselect"> of </span>warehouse management <span class="noselect"> and </span>food production systems <span class="noselect"> is </span>an advantage.</span></li><li><span>Experience <span class="noselect"> with </span>retail/F&amp;B systems <span class="noselect"> is </span>a plus <span class="noselect"> but </span>not required.</span></li><li><span>Fresh graduates <span class="noselect"> with </span>relevant internships <span class="noselect"> or </span>strong technical capabilities <span class="noselect"> are </span>welcome <span class="noselect"> to </span>apply.</span></li></ul></div></div><div class="ql-editor" style="text-align: justify;"><p>Please send CV and cover letter to<br />Email:&nbsp; &nbsp; &nbsp; HR@Kungfukh.com<br />Phone:&nbsp; &nbsp; 061473282<br />Website:&nbsp;<br /><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span style="font-family: inherit;"><span style="font-size: medium;"><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span style="background-color: #eeeeee;"><i><span><span><span><span><span><span><span lang="EN-GB"><span lang="EN-SG"><span style="line-height: 115%;">Please mention "<b><span>www.Cambodiajobs.Biz</span></b>" where you saw the ad when you apply!</span></span></span></span></span></span></span></span></span></i></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>&nbsp;&nbsp;</p></div><div class="blogger-post-footer">Moreinfo: http://cambodiajobs.blogspot.com</div>.

Requirements

  • Bachelor's Degree Data Science, Computer Science, Information Technology, related field.
  • Experience supporting business systems, digital platforms, data systems, IT operations for 1 3 years is preferred Basic understanding business systems, digital platforms, operational software.
  • Familiarity with databases, system integration, transaction data.
  • Basic knowledge IT hardware software troubleshooting.
  • General awareness warehouse management food production systems an advantage.
  • Experience with retail/F&B systems a plus not required.
  • Fresh graduates with relevant internships strong technical capabilities welcome apply.

Required Skills

Data ScienceComputer ScienceInformation TechnologyBusiness Systems SupportDigital Platform SupportData Systems SupportIT Operations SupportDatabasesSystem IntegrationTransaction Data AnalysisIT Hardware TroubleshootingIT Software TroubleshootingWarehouse Management SystemsFood Production SystemsRetail SystemsF&B SystemsTechnical CapabilitiesProblem-solvingCommunicationAdaptability

About KFK Food & Beverage Management Co., Ltd

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KFK Food & Beverage Management Co., Ltd specializes in modern Chinese cuisine and hotpot, operating the Kungfu Kitchen brand.

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