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Canadia Bank

Customer Relationship Officer

Banking/FinancePosted 21 hr ago

Location

Krong Pailin | Pailin

Job Type

FULLTIME

Experience

2+ Years

Level

Mid

Work Mode

On-site

Industry

Banking/Finance

Languages

English

Apply Now

About the role

  • Onboard new potential customers and expand existing customers, both individual and corporate customers to achieve the target.
  • Promote and cross-sell the bank products and services among target customers as well as mobile banking, QR, POS and Debit/Credit Card.
  • On-site visit customer and coordinate with team and relevant upon request from customers.
  • Identify potential customers and understand their needs to recommend appropriate products and services to customers and bring in a new deposit base.
  • Build and maintain relationships with new and existing customers by providing a friendly banking experience as well as keeping customers satisfied.
  • Process new account openings, account maintenance, and updates to customer information and documentation.
  • Handle customer needs and provide appropriate solutions to customers.
  • Prepare a daily plan and sales pipeline and submit to the line manager for review.
  • Ensure customer account opening documents comply with policy and procedure.
  • Explore ideas, customer feedback and suggestions for improvement and success.
  • Perform other tasks assigned by the line manager.

Requirements

  • Bachelor’s Degree in Management, Finance and Banking, or a related field.
  • At least 2 years of experience in the banking sector is preferred.
  • Good negotiation and internal & external relationship-building skills.
  • Strong customer service and a result-oriented personality.
  • Strong leadership skills, people management, and team-building skills.
  • Good communication and problem-solving skills.
  • Computer literacy and English proficiency.
  • Proficient at producing and presenting reports.

Required Skills

ManagementFinanceBankingNegotiationRelationship-buildingCustomer ServiceResult-orientedLeadershipPeople ManagementTeam BuildingCommunicationProblem-solvingComputer literacyEnglishReport ProductionReport Presentation

Schedule & Flexibility

Schedule:standard

Compensation Details

Bonus:Annual Bonus

Benefits

  • Annual Bonus
  • Seniority Payment
  • Life Insurance
  • Study Support
  • Diverse Learning Opportunity
  • Diverse Career Development
  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques

About Canadia Bank

Visit Website

Canadia Bank Plc. was established on 11th November 1991 as “Canadia Gold & Trust Corporation Ltd.”, joint-venture between Cambodian - Canadians and the National Bank of Cambodia (Central Bank of Cambodia). The bank’s management consisted of former staff of the National Bank of Cambodia and its Cambodian – Canadian shareholders. The main activities were based on gold transactions, gold plaque manufacturing and lending to local merchants. Since 1991, the bank has grown significantly and expanded operations, becoming the largest local bank in Cambodia. Banking with Canadia Bank means a relationship with us and our banking professionals. Dedicated service to our customers, we deliver best-in-class banking across Cambodia. Long-standing local experience, wide network of branches, and uncompromising focus on financial strength and reliability, Canadia Bank leads. With an eye for the future, we are building a universal financial services group. With an extensive range of products and services, Canadia Bank has the right solutions. With qualified and knowledgeable banking professionals, Canadia Bank is your best partner. Canadia Bank has one of the largest networks of branches and ATM machines throughout the country, with a presence in every province in Cambodia, making our services simple, convenient, and accessible. With a worldwide network of correspondent banking relationships and a solid base of local and international customers Canadia Bank holds commanding market shares in loans as well as deposits. Along with the new securities trading license, Canadia Bank offers a comprehensive range of products and services that meet our customers’ needs. With a strong and safe financial standing, and a disciplined approach to growth, the Bank stands on firm financial foundations, which ensures that our customers and confidence in their banking relationship with us. Today, Canadia Bank remains the safest bank in Cambodia. Canadia Bank’s customers and banking partners, local and global, are assured that the bank balances growth aspirations with a strong and stable balance sheet. Our Mission To Be the Best Partner to our customers and employees by leveraging on People, Technology, and Service Delivery. Our Vision To be the Trusted Bank of Choice in Cambodia. To bring our years of experience into constantly developing new and exciting products and services to better serve our customers. Core Values We flourish in an open atmosphere that celebrates the spirit of invention, progress, and change while embracing our CORE VALUES of Trust, Ownership, Performance-Driven, Innovation, and Customer Focus in everything that we do..

Employees

1001 to 5000

Industry

Banking/ Insurance/ Microfinance

City

Phnom Penh

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