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Baby Outlet

Front Desk Supervisor

ឱកាសការងារពិសេសOtherបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

2+ Years

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

សុខភាពសាធារណៈ

អំពីតួនាទី និងភារកិច្ច

  • Oversee daily front desk operations, ensuring timely and professional handling of patient inquiries, calls, and appointments.
  • Ensure reception staff provide a welcoming and professional experience for all patients.
  • Handle escalated patient concerns and resolve service-related issues.
  • Supervise, mentor, and schedule reception staff.
  • Train new receptionists on clinic policies, patient service, and software systems.
  • Monitor staff performance and provide regular feedback.
  • Ensure accurate patient registration, billing, and record management.
  • Maintain appointment schedules, cancellations, and reminders.
  • Oversee compliance with clinic policies, health regulations, and confidentiality (HIPAA/local data protection laws).
  • Liaise with dentists, hygienists, and other clinical staff to ensure smooth patient flow.
  • Coordinate with the practice manager/clinic manager for staffing needs and operational improvements.
  • Assist in implementing new systems or technologies to improve front desk efficiency.
  • Prepare reports on front desk performance, appointment trends, and patient feedback.
  • Identify areas for process improvement and implement solutions.

លក្ខខណ្ឌតម្រូវការងារ

  • Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred).
  • Prior experience as a dental/medical receptionist with at least 2–3 years in a supervisory role.
  • Strong knowledge of dental/medical terminology and appointment systems.
  • Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft, or similar).
  • Excellent communication, problem-solving, and organizational skills.
  • Ability to lead and motivate a team in a fast-paced environment.

ជំនាញចាំបាច់

Business AdministrationHealthcare ManagementDental/Medical ReceptionistSupervisory RoleDental/Medical TerminologyAppointment SystemsDentrixEaglesoftDental Practice Management SoftwareCommunicationProblem-SolvingOrganizational SkillsLeadershipTeam Motivation

អត្ថប្រយោជន៍ទទួលបាន

  • Competitive Salary
  • Fun working environment
  • Teamwork and collaboration
  • Open communication
  • Dynamic teamwork
  • Promotions
  • Networking
  • Personal Development training

អំពី Baby Outlet

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

Vision: To be the most trusted baby specialized store in Cambodia. Mission: To provide high-quality, safe, and affordable baby products that support the healthy growth and development of infants to 6-year-old children. We are committed to exceptional customer services, innovative solutions, and creating a welcoming space for families. Baby Outlet is a leading retailer specializing in items for newborns, babies, and expectant mothers, established in 2014. Baby Outlet offers over 15,000 products, including clothing, diapers, toys, strollers, car seats, maternity wear, and more. The store is ISO 9001:2015 certified, ensuring quality and customer satisfaction. Baby Outlet has 13 branches across Phnom Penh, Takhmao, and Siem Reap. 1. Meaningful Mission At Baby Outlet, every role contributes to a larger mission: helping families give their children the best start in life. Employees take pride in supporting parents and caregivers with safe, high-quality products they can trust. 2. Fast-Growing Industry The baby products market is growing steadily, offering long-term stability and opportunities for career growth within a thriving industry. 3. Career Development We invest in our people. From on-the-job training to advancement opportunities, Baby Outlet encourages continuous learning and professional growth at every level. 4. Positive Work Environment Our team culture is family-oriented, supportive, and inclusive. Whether you’re in customer service, warehousing, marketing, or design, you’ll work with people who care about what they do—and each other. 5. Innovation & Creativity We’re not just selling baby gear—we’re shaping the future of parenting. Employees have a voice in product development, marketing, and customer experience, with room to share new ideas and try fresh approaches. - Foster inclusivity, open communication, employee recognition - Empower collaboration, embracing diversity - Value employee feedback and staff well-being - Encourage employees to work together, support each for company's goals

Employees

201 to 500

Industry

សុខភាពសាធារណៈ

City

Phnom Penh

More at Baby Outlet

Other open roles at this company

5 open

Finance Manager

CambodiaFull-time

Online Sales Manager

CambodiaFull-time

Sales Supervisor

CambodiaFull-time

Content Writer

CambodiaFull-time

Sales Executive

CambodiaFull-time

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