Makro CambodiaSaensokh | Phnom PenhActive opening

Makro Cambodia

Merchandise Manager

RetailPosted 4 hr ago

Location

Saensokh | Phnom Penh

Job Type

FULLTIME

Level

Lead

Work Mode

On-site

Industry

Retail

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About the role

The Merchandise Manager is responsible for developing and executing category strategies to maximize sales, profitability, and customer satisfaction.
The role manages supplier relationships, product assortment, pricing, promotions, inventory performance, and category development while ensuring alignment with Makro Cambodia's commercial objectives and customer needs.
1-Category Strategy & Planning: Develop and implement category strategies to achieve sales, gross margin, and profitability targets.
Analyze market trends, customer buying behavior, and competitor activities to identify opportunities.
Prepare annual category plans, sales forecasts, and promotional calendars.
Monitor category performance and recommend improvement plans based on sales and financial analysis.
Ensure product assortment aligns with Makro Cambodia's target customers and strategy.
2-Supplier Management & Strategic Sourcing: Identify, evaluate, negotiate, and develop strategic partnerships with local and international suppliers.
Build long-term supplier relationships to secure competitive pricing, product quality, and reliable supply.
Conduct supplier reviews and performance evaluations.
Negotiate trading terms including cost prices, rebates, promotional support, payment terms, and annual agreements.
Visit suppliers, manufacturers, and production facilities to ensure compliance with Makro quality and food safety standards.
Closely work with suppliers to develop exclusive products, private label opportunities, and innovative product ranges.
3-Product Assortment & Category Development: Develop and optimize product assortment based on customer demand, sales performance, and market trends.
Identify new products and discontinue slow-moving or underperforming items.
Manage new product listings, product lifecycle, and product launches.
Coordinate with Quality Assurance, Supply Chain, Operations, MDG and Marketing to ensure successful product introduction.
Ensure product information, specifications, and pricing are accurate within company systems.
4-Pricing & Promotional Management: Develop competitive pricing strategies while protecting profitability.
Monitor competitors' pricing and recommend pricing adjustments.
Plan and execute Makro Mail promotions, seasonal campaigns, and in-store promotional activities.
Collaborate with the Marketing team to create effective promotional campaigns that increase customer traffic and sales.
Evaluate promotion performance and ROI, recommending improvements for future campaigns.
5-Sales & Performance Management: Monitor sales, gross margin, inventory, and category performance against targets.
Analyze performance and implement corrective actions.
Prepare commercial reports and provide recommendations to improve results.
Drive initiatives to increase sales, profitability, and inventory efficiency.
6-Team Leadership & Store Support: Lead, coach, and develop the merchandising team to achieve objectives.
Work closely with Store Operations to ensure product availability, merchandising standards, and promotional execution.
Conduct regular store visits to identify opportunities and resolve operational issues.
Collaborate with Supply Chain, Marketing, Finance, and other departments to support performance.

Requirements

Bachelor's Degree required or related
Strong merchandising and category management knowledge.
Business acumen, Market & Customer knowledge
Good communication skills, Strong negotiation skills
Team & collaboration cross functionally
Strong analytical skills and problem solving
Supplier sourcing and contract negotiation.
Pricing strategy and promotional planning.
Sales forecasting and demand planning.
Ability to work autonomously

Required Skills

MerchandisingCategory ManagementBusiness AcumenMarket KnowledgeCustomer KnowledgeCommunication SkillsNegotiation SkillsTeamworkCross-functional CollaborationAnalytical SkillsProblem SolvingSupplier SourcingContract NegotiationPricing StrategyPromotional PlanningSales ForecastingDemand PlanningAutonomy

About Makro Cambodia

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Makro Vision: To be the number one food solution provider for professional customers in ASEAN. Makro Mission: >Multi-formats: Expansion in ASEAN with multi-format stores >Award: Award team achievements, and invest in people resources >Knowledge: Know and respect specific local differences >Responsible: Being responsible towards creating maximum benefits for society and the world >Offer the best: Offer the best value and solutions to customers At Makro, we offer: >Competitive Salary >Annual Bonus (13-month salary) >Store Incentive Bonus (14-month salary) >KPI Incentive Bonus >Seniority payment >Phone credit >Travelling allowance >Attendance allowance >Food allowance >National Social Security Fund (NSSF) >Education sponsorship >Group Life Insurance >Group Accident Insurance >Group Health Insurance (In & Outpatient medical) >A fast-paced, multicultural workplace energized by fresh perspectives and collaborative innovation. >Other benefits, we offer sustained career growth resources and lifelong learning initiatives.

Employees

501 to 1000

Industry

Retail/Wholesale

City

Phnom Penh

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