DKSH

Senior Manager, Client Management

Salesបានបង្ហោះ 2 mo ago

Location

Phnom Penh, KH, KH

Job Type

FULLTIME

Experience

7+ Years

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

សុខភាពសាធារណៈ

Languages

English

អំពីតួនាទី និងភារកិច្ច

Lead and manage operating budgets and costs within annual allocations to ensure efficient and effective use of departmental resources.
Review and align marketing plans with clients to achieve overall objectives and profitability targets.
Facilitate and lead the integration process for new clients, ensuring a smooth and successful onboarding experience.
Manage and monitor profit and loss (P&L) and expenditures to minimize unnecessary cost and financial risk.
Identify and develop new opportunities for existing clients in collaboration with the Development team, including managing contract renewals.
Resolve clients' operational issues and service complaints swiftly and effectively to uphold high service standards.
Lead communications and review meetings with clients' management teams to maintain strategic alignment and drive performance.
Serve as the primary gateway between clients and DKSH, maintaining strong relationships and maximizing client satisfaction.
Establish and sustain a proactive net of relationships between DKSH and its clients to support long-term partnership growth.
Lead and develop the team's capabilities in Client Management and DKSH behaviors to achieve function goals and foster a culture of continuous improvement.
Administrative duties and coordination tasks as required.

លក្ខខណ្ឌតម្រូវការងារ

Degree or professional qualification in a Science or Medical-related discipline.
Minimum seven to eight years of experience in a similar role.
Minimum five years of experience in a managerial capacity.
Strong understanding of clients' industry, and product landscape.
Strong client management and communication skills, with a proven ability to build and sustain high-value relationships.
Proven project management skills with the ability to manage multiple priorities effectively.
Strong analytical background and knowledge of statistical analysis methods.
Appreciation and respect for cultural sensitivities, particularly in cross-country and cross-cultural interactions.
Fluency in English, both written and spoken.
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint.

ជំនាញចាំបាច់

Science or Medical-related disciplineProject ManagementAnalytical SkillsStatistical AnalysisClient ManagementCommunication SkillsRelationship BuildingCultural SensitivityLeadershipMicrosoft ExcelMicrosoft WordMicrosoft PowerPointEnglish

កាលវិភាគការងារ និងភាពបត់បែន

Schedule:standard

អំពី DKSH

ចូលមើលគេហទំព័រ

DKSH helps companies grow in Asia and enables people to perform at their best. We offer a dynamic environment where your contributions are visible.

Industry

សុខភាពសាធារណៈ

More at DKSH

Other open roles at this company

5 open

Manager, Training

Phnom Penh, KH, KHFull-time

Assistant Manager, Finance Business Partnering

Phnom Penh, KH, KHFull-time

Senior Executive, Digital Marketing

Phnom Penh, KH, KHFull-time

Assistant Marketing

Phnom Penh, KH, KHFull-time

Nutrition Advisor

Phnom Penh, KH, KHFull-time

Recommended Jobs

Similar roles you might be interested in

6 found

Sales Representative

DKSH

Phnom Penh, KH, KHFull-time

Pharmaceutical industry knowledgeNegotiation SkillResult Oriented

National Consultant: Strategic Communications

WHO Country Office Cambodia

Phnom PenhContract$3k-$3k

CommunicationsHumanitiesJournalism

Clinic Assistant and Receptionist

True Care Wellness

Phnom PenhFull-time

English FluencyClinical ExperienceHospital Experience

Assistant Video Editor

MSI Reproductive Choices

Phnom PenhFull-time

Video EditingGraphic DesignProduction

បញ្ជូនអ្នកទៅកាន់គេហទំព័រក្រុមហ៊ុនដើម្បីដាក់ពាក្យ។

ដាក់ពាក្យឥឡូវ

អំពីតួនាទី និងភារកិច្ច

Lead and manage operating budgets and costs within annual allocations to ensure efficient and effective use of departmental resources.
Review and align marketing plans with clients to achieve overall objectives and profitability targets.
Facilitate and lead the integration process for new clients, ensuring a smooth and successful onboarding experience.
Manage and monitor profit and loss (P&L) and expenditures to minimize unnecessary cost and financial risk.
Identify and develop new opportunities for existing clients in collaboration with the Development team, including managing contract renewals.
Resolve clients' operational issues and service complaints swiftly and effectively to uphold high service standards.
Lead communications and review meetings with clients' management teams to maintain strategic alignment and drive performance.
Serve as the primary gateway between clients and DKSH, maintaining strong relationships and maximizing client satisfaction.
Establish and sustain a proactive net of relationships between DKSH and its clients to support long-term partnership growth.
Lead and develop the team's capabilities in Client Management and DKSH behaviors to achieve function goals and foster a culture of continuous improvement.
Administrative duties and coordination tasks as required.

លក្ខខណ្ឌតម្រូវការងារ

Degree or professional qualification in a Science or Medical-related discipline.
Minimum seven to eight years of experience in a similar role.
Minimum five years of experience in a managerial capacity.
Strong understanding of clients' industry, and product landscape.
Strong client management and communication skills, with a proven ability to build and sustain high-value relationships.
Proven project management skills with the ability to manage multiple priorities effectively.
Strong analytical background and knowledge of statistical analysis methods.
Appreciation and respect for cultural sensitivities, particularly in cross-country and cross-cultural interactions.
Fluency in English, both written and spoken.
Proficiency in office productivity tools including Microsoft Excel, Word, and PowerPoint.