Bank

Manager, Japan Desk

Customer Serviceបានបង្ហោះ 3 mo ago

Location

Boeng Keng Kang | Phnom Penh

Job Type

FULLTIME

Experience

2+ Years

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

ធនាគារ

Languages

Japanese, English

ការពិពណ៌នា

Developing and sustaining long-lasting relationships with Japanese customers.
Calling potential Japanese customers to explain Bank's products/services and encourage purchases.
Answering Japanese customers' questions and escalating complex issues to the relevant departments as needed.
Cross-selling bank product to Japanese customers.
Maintaining an accurate record of all sales, scheduled Japanese customer appointments, and Japanese customer complaints.
Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that Bank's products/services meet current market needs.
Preparing cost-benefit analyses for prospective and existing Japanese customers to determine the most suitable purchase options.
Assist to line manager to achieve the goal/target.
Report all matters to line manager.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor's degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
Proven sales experience and good connection with Japanese Owner Company, Restaurant, Buinsessperson
Sound knowledge of sales strategies and industry regulations.
Strong analytical and problem-solving skills.
Experiences with Japanese customers' relationship management and Japanese customer services.
Good comment of Japanese and English communication skill.
Microsoft Office and another computer skill is a plus.
Effective communication skills.

ជំនាញចាំបាច់

SalesJapanese Owner Company RelationsRestaurant RelationsBusinessperson RelationsSales StrategiesIndustry Regulations KnowledgeAnalytical SkillsProblem-Solving SkillsJapanese Customer Relationship ManagementJapanese Customer ServiceJapanese CommunicationEnglish CommunicationMicrosoft OfficeComputer SkillsEffective Communication

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:150% of Salary

អត្ថប្រយោជន៍ទទួលបាន

Salary
Lunch Allowance
Khmer New Year/Pchum Ben Bonus 150% of Salary
Seniority Payment
Insurance
Benefits follow Cambodia Labor

អំពី Bank

We are a Bank.

Industry

ធនាគារ

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ការពិពណ៌នា

Developing and sustaining long-lasting relationships with Japanese customers.
Calling potential Japanese customers to explain Bank's products/services and encourage purchases.
Answering Japanese customers' questions and escalating complex issues to the relevant departments as needed.
Cross-selling bank product to Japanese customers.
Maintaining an accurate record of all sales, scheduled Japanese customer appointments, and Japanese customer complaints.
Collaborating with the brand and marketing strategy department to ensure that the Bank is reaching its target audience.
Informing product developers of possible product improvements and changes to ensure that Bank's products/services meet current market needs.
Preparing cost-benefit analyses for prospective and existing Japanese customers to determine the most suitable purchase options.
Assist to line manager to achieve the goal/target.
Report all matters to line manager.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor's degree in finance and banking, accounting or business administration, business management, marketing, or related field is preferred.
Proven sales experience and good connection with Japanese Owner Company, Restaurant, Buinsessperson
Sound knowledge of sales strategies and industry regulations.
Strong analytical and problem-solving skills.
Experiences with Japanese customers' relationship management and Japanese customer services.
Good comment of Japanese and English communication skill.
Microsoft Office and another computer skill is a plus.
Effective communication skills.