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MAD MONKEY (CAMBODIA) CO., LTDCambodiaActive opening
MAD MONKEY (CAMBODIA) CO., LTD

Receptionist

Hospitality/HotelsPosted 1 mo ago

Location

Cambodia

Job Type

OTHER

Level

Entry

Work Mode

On-site

Industry

Hospitality/Hotels

Apply Now

About the role

  • Greet and welcome guests as soon as they arrive at the hostel.
  • Answer, screen, and forward incoming phone calls.
  • Manage online and phone reservations.
  • Checking guests in and out.
  • Verify guest payment methods.
  • Assist with administrative and clerical tasks as needed.
  • Keep a tidy and orderly workspace.

Requirements

  • Greet and welcome guests as soon as they arrive at the hostel.
  • Answer, screen, and forward incoming phone calls.
  • Manage online and phone reservations.
  • Checking guests in and out.
  • Verify guest payment methods.
  • Assist with administrative and clerical tasks as needed.
  • Keep a tidy and orderly workspace.

Required Skills

Customer GreetingWelcoming GuestsPhone AnsweringCall ScreeningCall ForwardingReservation ManagementCheck-in ProceduresCheck-out ProceduresPayment VerificationAdministrative AssistanceClerical TasksWorkspace OrganizationTidiness

Compensation Details

Bonus:Rewards for over performance

About MAD MONKEY (CAMBODIA) CO., LTD

Visit Website

The Mad Monkey Hostels story begins in Cambodia. In 2011, 4 friends from the UK, along with a Cambodian team that came to feel more like a family, opened Mad Monkey Phnom Penh. The goal is to create a socially responsible hostel that would change the youth travel industry for the better by having a measurable positive impact on the local community. This concept proved popular, and Mad Monkey quickly grew. From its humble beginnings, Mad Monkey has expanded rapidly across Southeast Asia, with presence in Cambodia, the Philippines, Indonesia, Thailand, Vietnam, Laos, and Australia, with a fast growing network of new properties. Today, we operate 24 hostels in 6 regions. At Mad Monkey, we pride ourselves in creating meaningful and sustainable travel experiences for our guests. Find out how we promote responsible travel to reshape the tourism industry into a mutually beneficial relationship for our guests, our team, and the local communities in which we are located. It's important to remember at all times that you are an ambassador, team member, Mad Monkey family member, and perhaps a guest in the region you are in. 1. Make life easy for guests and colleagues. 2. Leverage local, regional, and global partnerships. 3. Mad Monkey: The World’s Best Hostel

Employees

101 to 200

Industry

Hospitality/Hotels

City

Phnom Penh

More at MAD MONKEY (CAMBODIA) CO., LTD

Other open roles at this company

5 open

General Accountant

Doun Penh | Phnom PenhFULLTIME

AR Accountant

CambodiaFULLTIME

Hostel Manager

CambodiaFULLTIME

Bartender

CambodiaFULLTIME

Head Chef

CambodiaFULLTIME

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