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LOLC (CAMBODIA) PLC

Telephone Service Officer (Night Shift)

Generalបានបង្ហោះ 6 d ago

Location

Doun Penh | Phnom Penh

Job Type

FULLTIME

Experience

1+ Years

Experience level

កម្រិតដំបូង

Work Mode

On-site

Industry

ទីផ្សារទុន និងទីផ្សារមូលបត្រ

Languages

Khmer, English

ការពិពណ៌នា

  • Receive phone calls and respond to all questions from customers and the public regarding products and services.
  • Greet and maintain good communication with customers, management, and all staff.
  • Receive all complaints and grievances via phone, in person, or email.
  • Record and input data from public complaints into the e-complaint system and report to direct management and relevant authorities in a timely manner.
  • Follow up continuously to ensure all complaints are resolved.
  • Perform other duties as assigned by the supervisor.

លក្ខខណ្ឌតម្រូវការងារ

  • At least 1 year of experience as a customer service officer with a microfinance institution or bank.
  • Applicants are encouraged to apply.
  • Good communication and counseling skills (proficient in speaking and writing Khmer; speaking and writing English is a plus).
  • At least in the 4th year of studying for a Bachelor's degree in a relevant field.
  • Problem-solving skills.
  • Diligent and able to work according to the required shift.

ជំនាញចាំបាច់

Customer ServiceCommunicationCounselingKhmerEnglishProblem-solvingDiligenceShift Work

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:13th month
Housing allowance:$100/month

អត្ថប្រយោជន៍ទទួលបាន

  • Competitive monthly salary
  • Pchum Ben and Khmer New Year bonus equivalent to 01 month's basic salary
  • Year-end bonus
  • Motorbike rental and petrol allowance up to $100 per month
  • 100% paid maternity leave
  • Paid sick leave
  • Opportunity for promotion
  • Training

អំពី LOLC (Cambodia) Plc.

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

LOLC (CAMBODIA) PLC. (LOLC) is one of the top licensed microfinance institutions in Cambodia with a social vision and a business orientation that provides entrepreneurs and families at the base of the socio-economic pyramid with economic opportunities to transform the quality of their lives and their communities through the provision of effective and sustainable client-empowering financial services. LOLC is owned by three shareholders, namely LOLC Micro Investment, Developing World Markets (DWM) and LOLC ESOP. Currently, LOLC serves more than 207,249 clients with loans outstanding of more than 160 million USD.

Industry

ទីផ្សារទុន និងទីផ្សារមូលបត្រ

More at LOLC (Cambodia) Plc.

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