IBANK (CAMBODIA) PLC

Customer Service Representative

Customer Serviceបានបង្ហោះ 4 mo ago

Location

Cambodia

Job Type

FULLTIME

Experience

1+ Years

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Industry

ទីផ្សារទុន និងទីផ្សារមូលបត្រ

Languages

English, Khmer

អំពីតួនាទី និងភារកិច្ច

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services.
Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs.
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

លក្ខខណ្ឌតម្រូវការងារ

Degree in banking and finance, Accounting, Business or any related discipline.
Minimum 1 years relevant working experience with commercial bank or financial.
Organizational and time management skills.
Ability to work effectively in a team environment.
Sound sales and negotiation skills.
Sound written and verbal communication skills.
Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
Articulate with strong writing skill in English and Khmer.
High degree of self-motivation and excellent interpersonal skills.

ជំនាញចាំបាច់

BankingFinanceAccountingBusinessCommercial bankingOrganizational skillsTime management skillsTeamworkSales skillsNegotiation skillsWritten communication skillsVerbal communication skillsEconomic climate understandingInterpersonal skillsEnglishKhmer

កាលវិភាគការងារ និងភាពបត់បែន

Schedule:standard

ព័ត៌មានលម្អិតអំពីប្រាក់បំណាច់

Bonus:performance bonus

អំពី IBANK (CAMBODIA) PLC

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

IBANK (CAMBODIA) BANK PLC. is a commercial bank that registered and has operated under the law of Kingdom of Cambodia. The Head Office is located at No. 83, Preah Norodom Blvd, Sangkat Phsar Tmey 3, Khan Daun Penh, Phnom Penh, Cambodia.

Employees

201 to 500

Industry

ទីផ្សារទុន និងទីផ្សារមូលបត្រ

City

Phnom Penh

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អំពីតួនាទី និងភារកិច្ច

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; answering questions in person or on telephone; referring to other bank services.
Going out to support Sales such as Open new account, KHQR, Payroll and some product like Deposit, Loan that under Retail Banking product.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs.
Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

លក្ខខណ្ឌតម្រូវការងារ

Degree in banking and finance, Accounting, Business or any related discipline.
Minimum 1 years relevant working experience with commercial bank or financial.
Organizational and time management skills.
Ability to work effectively in a team environment.
Sound sales and negotiation skills.
Sound written and verbal communication skills.
Understanding of economic climate and impact of country factors on customer’s business as well as the bank.
Articulate with strong writing skill in English and Khmer.
High degree of self-motivation and excellent interpersonal skills.