TotalEnergies Marketing (Cambodia) Co., Ltd.

Sales Support Executive

Salesបានបង្ហោះ 4 mo ago

Location

Phnom Penh

Job Type

FULLTIME

Experience level

កម្រិតមជ្ឈម

Work Mode

On-site

Languages

English, Khmer

អំពីតួនាទី និងភារកិច្ច

Act as a key focal point for Sales Support, handling communication and SD-related processes.
Monitor daily communication across all business segments.
Respond to customer inquiries via order groups, email, or phone in a timely manner.
Provide updates to customers on delivery and truck status.
Maintain and update logs for customer feedback, urgent orders, trip changes, weekend requests, and cancellations.
Track and analyze order volumes across different periods.
Receive and process orders.
Prepare and provide customer account statements and follow up accordingly.
Reconcile payments for stations with discrepancies and report results.
Monitor customer payments, including overdue (OD) tracking and late payments.
Create Sales Orders (SOs) in both SAP and internal working files.
Review and summarize customer financial status to support approval and release of blocked SOs.
Handle non-fuel order creation.
Verify customer information in SAP and internal systems upon request.
Execute month-end closing activities in SAP and related systems.
Perform additional responsibilities as an SD Key User.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor's Degree in business management, Finance, Accounting, or a related field, with experience in logistics operations.
Good command of English, both written and spoken.
Basic understanding of the logistics chain, with proficiency in SAP and Microsoft Excel.
Willing to work extended hours, including holidays and flexible schedules.
Strong integrity with zero tolerance for any form of corruption.
Able to work under pressure and demonstrate agility in problem-solving.

ជំនាញចាំបាច់

Logistics OperationsEnglishLogistics Chain UnderstandingSAPMicrosoft ExcelWork Extended HoursFlexible SchedulesIntegrityWork Under PressureProblem-SolvingAgility

អំពី TotalEnergies Marketing (Cambodia) Co., Ltd.

ទំព័រក្រុមហ៊ុន ចូលមើលគេហទំព័រ

TotalEnergies Marketing (Cambodia) Co., Ltd. (previously called TOTAL Cambodge) is an affiliate of TotalEnergies, a broad energy company that produces and markets energies on a global scale: oil and biofuels, natural gas and green gases, renewables and electricity. Our 105,000 employees are committed to energy that is ever more affordable, clean, reliable and accessible to as many people as possible. Active in more than 130 countries, TotalEnergies puts sustainable development in all its dimensions at the heart of its projects and operations to contribute to the well-being of people. TotalEnergies Marketing (Cambodia) Co., Ltd. has been officially operating in Cambodia since 1993. Throughout the country, TotalEnergies Marketing (Cambodia) Co., Ltd. has been involved in marketing various energy and lubricants products and services to its customers in both the private and public sectors. We offer a wide range of products through more than 130 service stations with over 91 Bonjour Shops, Industrial fuels, Aviation fuels and Lubricants. Through the Mobility Solutions, Fleet management is the latest and very advanced system, fully secured and easy to control fully online and these multi-service cards support the mobility of our business customers nationwide.

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អំពីតួនាទី និងភារកិច្ច

Act as a key focal point for Sales Support, handling communication and SD-related processes.
Monitor daily communication across all business segments.
Respond to customer inquiries via order groups, email, or phone in a timely manner.
Provide updates to customers on delivery and truck status.
Maintain and update logs for customer feedback, urgent orders, trip changes, weekend requests, and cancellations.
Track and analyze order volumes across different periods.
Receive and process orders.
Prepare and provide customer account statements and follow up accordingly.
Reconcile payments for stations with discrepancies and report results.
Monitor customer payments, including overdue (OD) tracking and late payments.
Create Sales Orders (SOs) in both SAP and internal working files.
Review and summarize customer financial status to support approval and release of blocked SOs.
Handle non-fuel order creation.
Verify customer information in SAP and internal systems upon request.
Execute month-end closing activities in SAP and related systems.
Perform additional responsibilities as an SD Key User.

លក្ខខណ្ឌតម្រូវការងារ

Bachelor's Degree in business management, Finance, Accounting, or a related field, with experience in logistics operations.
Good command of English, both written and spoken.
Basic understanding of the logistics chain, with proficiency in SAP and Microsoft Excel.
Willing to work extended hours, including holidays and flexible schedules.
Strong integrity with zero tolerance for any form of corruption.
Able to work under pressure and demonstrate agility in problem-solving.