About the role
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- Job Overview: Deputy branch manager has clear focus and optomimize their contribution towards branch performance, leverage teams’ productivity, and support Branch Manager to ensure overall branch’s smooth operation.
- II.
- Job Description: – Achieve overall performance of Branch and his/her assign Units, in according to the set budget with BM; – Propose plan and develop action plan to achieve own unit’s budget; – Assist BM and other relevant sections by feeding input, market feedback and idea for BM to develop Branch plan and strategy; – Each achievement of budget and profit budget of the amount of sales/profit/dealer development/member recruitment/card issuing/ delinquent credit management and expenses; – Facilitate, participate, and drive for excellent execution for all Company strategies and initiatives, which are related to branch operation and his/her units; – Matters that might related to assessment and credit control in branch; – Assist BM in work processing and asset management in branch; – Matters related to HR and Administration job for branch; – Market information collection and analysis of operational areas in charge; – Collection and monitor market competition and set counter-measurement for continuous growth; – Monitor dealer settlement performance, loan disbursement and assessment speed to ensure stakeholder’s satisfaction; – Ensure excellent grooming and dressing/uniform as per regulation among all staff under direct supervision; – Assist BM to monitor the operational risk and business risk of own respective branch; – Discuss and assist to line management and monitor for improvement purpose; – Assist BM to recruit, train, develop and retain branch staff; – Assist BM to ensure full compliance of Company policy, process, procedure; – Assist BM to raise and reinforce awareness of fraud and/or non-compliance issue in the Company and in the industry; – Assist and directly/indirectly fight against fraud matters in the operation; – Provide full and accurate report to BM on a regular basis; – Assist BM and handle operation challenge, customer complaints; – Assist BM and make direct efforts to keep a positive working environment in the team, encouraging a positive culture, learning environment, and continuously learning for self-improvement and team development; – Assist BM in term of Anti-Money Laundering and Combating the Financing of Terrorism (AML/CFT); – Perform other tasks assigned by Line Manager III.
- Job Requirement: – Bachelor Degree in Management, HR, or related field – Minimum 03 to 05 years experience in similar role – Experience in managing banking operations, KPIs and cost structures are advanctage – In-depth knowledge of the Cambodia banking industry.
- Be proactive, committment and able to travel cross province as business needs – Good knowledge of preparing and monitoring the business plan – English proficiency with MS.Office (Word, Excel.
- Power Point, etc.) – Strong inter and intra personal skill, problem solving skill, critical thinking skill, and motivation/energetic skill.
Required Skills
Branch Performance OptimizationTeam Productivity LeverageBranch Operations ManagementBudget AchievementAction Plan DevelopmentMarket Feedback ProvisionStrategic Input for PlanningSales ManagementProfit Budget ManagementDealer DevelopmentMember RecruitmentCard Issuing ManagementDelinquent Credit ManagementExpense ManagementCompany Strategy ExecutionCredit AssessmentCredit ControlWork Processing ManagementAsset ManagementHR Management
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